Here are a few things you can do before your visit:
- When scheduling your appointment, pre-register with your provider, and make sure the correct information is in the billing system.
- Obtain pre-certification or referral from your insurance company.
- Understand your insurance coverage
- Make sure the hospital accepts your insurance plan and that the plan covers the specific test(s) or visit you are scheduled for.
- Review information on the insurance website.
- Make sure you have a good understanding of what is and is not covered by your plan.
- Ask questions!
- Get contact information for financial questions you may have after your visit.
While you are at the hospital or physician's office:
- Verify that the information on file is correct and current. In particular, look at your name, address and insurance information.
- Verify that the hospital accepts your insurance plan.
- Review billing and registration information and keep these as a reference.
- Ask the provider to estimate the amount of out-of-pocket expense you may incur.
- Call your insurer with any questions.