Updated Visitor Policy as of December 29, 2023: Learn More  
Affiliated Organizations
  HN Physicians   School of Nursing   HNH Fitness   Villa Marie Claire   Simulation Learning   Haiti Health Promise
Medical Partners Offices
Cardiovascular Specialists Pulmonary Specialists Obstetrics & Gynecology North Jersey Heart North Jersey Surgical Surgical Specialistss Primary Care Specialty Assoc. Urologic Specialties Women's Health Care

Medical Records

  201-833-7044    |      info@holyname.org

Obtaining Copies of Medical Records

The Health Information Management Services Department (Medical Records) is responsible for managing requests and releasing copies of medical records. Due to the confidential nature of a patient's medical record, Holy Name Medical Center requires ALL requests for the release of medical records be accompanied by a completed, HIPAA-compliant, Authorization for Release of Medical Information Form, signed by the patient or legal representative.

When completing an Authorization for Release of Medical Information Form.

When completing the form, the following information must be included:
  • Who the records are being furnished to? Include the person's name, complete address, (department, room or suite number if applicable), and phone number.
  • Demographic information of the patient. Include any aliases, married name, and date of birth.
  • Nature of information to be released. Check the specific information requested, which is located under part 1 on the Authorization for Release of Medical Information Form.
  • Dates of treatment. Enter the date range, which is located under part 2 on the Authorization for Release of Medical Information Form.
  • Purpose for release. MUST be completed, which is located under part 3 on the Authorization for Release of Medical Information Form.
  • Patient's signature. A copy of the legal paperwork (Health Care Proxy, Letters of Administration, Guardianship, etc) MUST accompany the request, if not signed by the patient.

Due to HIPAA regulations, your request will be returned to you and not be completed if any of the required information above is missing from the authorization form.

How to Submit

  • By Mail:
    Holy Name Medical Center
    Attn: Medical Records Dept
    3 University Plaza Drive
    Suite 105
    Hackensack, NJ 07601
  • In Person:
    You can drop it off at the Medical Records Dept at 3 University Plaza Drive, Suite 105, Hackensack, NJ 07601 or a the main hospital location in the lobby.
    Hours of operation:
    Monday through Friday (except major holidays)
    8:00 a.m. to 4:30 p.m.
    Note: A photo I.D. is required at the time of your request.
  • By Fax:

HIPAA regulations allow a healthcare entity up to 30 days to process copy requests for medical records. We generally complete requests prior to the allotted time permitted, but due to the possibility for a heavy volume of requests received, we cannot guarantee a specific date prior to the 30 days. Additionally, regulations set forth by the New Jersey Department of Health stipulate that a charge may be incurred by those requesting medical records.

Note: Please refer to the "Copy Fees" tab for a list of associated charges.

To inquire on the status of a request, please contact a Correspondence Specialist at 201-833-7044.

Copy Fees

  • Fee Schedule for Copies of Medical Records

    (As approved by NJ Department of Health and Senior Services)

    Direct release to Cost
    Physicians No Charge
    Mental Health Centers No Charge
    Clinics No Charge
    Hospitals No Charge
    Patient or Legally Authorized Representative $0.36 per page
    Attorneys, Insurance Companies Cost
    Search Fee $10.00
    Viewing $20.00
    Abstract * - $10.00 search fee
    - $1.00 per page
    First 100 pages $1.00 per page
    Each additional page
    (In excess of the first 100 pages, up to a maximum of $200.00 for each admission)
    $0.25 per page
    Emergency Room Records
    - $10.00 search fee
    - $1.00 per page
    Postage Charge (not to exceed $5.00) Actual Cost
    * Abstract = Face sheet, History & Physical, Discharge Summary, Consultation, Operative Report, Pathology Report, Emergency Room Record
    Subpoenas Cost
    New Jersey $2.00
    Out of state (with patient authorization) $15.00