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A Patient's Guide to Financial Counseling
When you or someone you love needs hospital care, worrying about financial issues can be particularly stressful. If you don't have insurance or your insurance does not cover all the costs, there are many federal and state sources of financial assistance that may be available to you, if you qualify. Eligibility requirements and the application process may be different depending upon the program. It's important that you meet with a financial counselor to be screened for the various programs available. Please refer to Holy Name Medical Center's Financial Assistance Policy (FAP) for a listing of all financial assistance programs available to Holy Name Medical Center patients.
The Financial Counseling office is located within the Patient Access/Registration Department on the lobby floor. Office hours are Monday through Friday between 8:30am to 2:30pm. Appointments are necessary and the office phone number is 201-833-3157.
Our Financial Counseling office also screen eligible patients for government sponsored coverage such as NJ Family Care and other NJ Medicaid programs. Medicaid is a jointly funded, federal-state health insurance program that provides medical and health coverage to certain individuals and families with low income and few resources. For our patients' convenience, we have arranged with Bergen County to station a part time county worker at Holy Name Medical Center to process eligible Bergen County residents with NJ Family Care and Institutional Medicaid applications. The Bergen County representative will work with patients who are serviced by our medical center to ensure their application is complete and accurate. These patients can contact the financial counseling office at 201-833-3157 in order to be pre-screened and for an appointment to be scheduled for Medicaid with a Bergen County Medicaid outstation worker.
For individuals outside of Bergen County please refer to your county's agency listed on the state of NJ Department of Human Services website: https://www.nj.gov/humanservices/dfd/counties
